We appreciate your choice of Rocket Plates for your customised number plate requirements. Recognising that ordering replacement number plates is a distinctive and special experience, it's important to highlight our refund policy, given the personalised nature of our products.
Due to the personalised nature of our offerings, all transactions conducted on www.RocketPlates.co.uk are non-refundable. Once an order is placed and payment is processed, it cannot be cancelled or refunded, in accordance with the Consumer Contracts Regulations.
Prior to finalising your purchase, we urge you to thoroughly review your product choices, customisation details, and shipping information. Accuracy is crucial, as your number plates will be manufactured based on the specifications provided during the order placement process.
Our commitment to high-quality standards means that every product undergoes careful scrutiny. In the rare event that you receive a defective or damaged product, please contact our customer support team within 7 days of receiving your order. We will collaborate with you to address the issue and find an appropriate solution.
Given the personalised nature of our products, modifications cannot be made once an order is confirmed. We encourage you to double-check all details before confirming your purchase.
If you have any inquiries or concerns regarding our products or the ordering process, our customer support team is available to assist you. You can connect with us through our "Contact Us" page on the website or by sending an email to info@numberplates.direct.
We value your understanding of our non-refundable policy for personalised number plates. At Rocket Plates, we are committed to delivering exceptional customer service and top-quality products. We eagerly anticipate the opportunity to serve you.
Thank you for choosing Rocket Plates!